Privacy Policy

Legal Entity: MergeScope Solutions Private Limited

Brand Name: MultiTransitEdge

Website: multitransitedge.com

Contact Email: info@multitransitedge.com

1. Information We Collect

We may collect personal information such as your name, email address, phone number, business details, shipping details, billing information, enquiry details and any information submitted through our website, forms, account registration, support channels or service requests.

We may also collect technical information such as IP address, browser type, device details, pages visited, referral source, cookies and usage data to improve website performance and user experience.

2. How We Use Your Information

• To provide logistics, shipping, freight forwarding, warehousing and technology services.
• To process enquiries, quotations, onboarding requests and customer support requests.
• To communicate service updates, shipment information and business-related notifications.
• To improve our website, dashboard, customer experience and service performance.
• To comply with legal, regulatory, tax, customs, courier partner and operational requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share relevant information with courier partners, freight forwarders, customs agents, payment providers, technology service providers, analytics providers, legal authorities or operational partners only when required to deliver our services or comply with applicable law.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve functionality, analyse website traffic, remember preferences and enhance user experience. You may control cookie settings through your browser.

5. Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss, disclosure or alteration. However, no internet-based system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary for business, operational, legal, accounting, tax, regulatory or dispute-resolution purposes.

7. Your Rights

You may request access, correction, update or deletion of your personal information by contacting us at info@multitransitedge.com. Requests may be subject to verification and applicable legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites.

9. Updates to This Policy

MergeScope Solutions Private Limited may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date where applicable.

10. Contact Us